ATM-zone

Payment terminals user guide:

Payment of services in self-service terminals

Payments to the accounts of fixed deposits, current accounts, checking accounts of «BTA Bank» JSC

Credit repayments of «BTA Ipoteka» JSC

Updating of card accounts of «BTA Bank» JSC

Call center

8 (327) 2-500-111,
8 (327) 2-500-222

for Almaty residents

7111

free-of-charge number for subscribers of all Kazakhstan mobile communication operators

8-8000-800-111

free-of-charge calls from city phones in Kazakhstan

8 (327) 250-02-52

ATM-zone support service

Quality service

8 (327) 271-44-33

Electronic form to submit complaint kachestvo.kz

contactcenter@bta.kz
To get advise

ATM-zone — zone of ATMs and Cash in payment terminals. BTA Bank offers a wide ATM network and successfully introduces Cash-in payment terminals in the market.

Sophisticated BTA Bank’s ATMs provide the card holders with the following services:

Cashing;
Checking card account balance;
Getting mini-statements under card account;
Card-to-card instant transfers (between payment cards issued by BTA Bank);
Payment for mobile and cable TV services;
Getting information on campaigns to be held by BTA Bank.

Use of BTA Bank’s ATMs:

Insert plastic card to the special slot.
Enter PIN-code assigned to the plastic card
Follow ATM instructions menu.
After completing work (getting cash, receipt) take your card back.

Please note that triple entering of erroneous PIN-code shall result in retention of the card in ATM.

Enjoy sophisticated technologies via ATM-zone services.

BTA is next to you wherever you are!